Our Hair is Top Quality! You will most likely never need to return it.

However, no factory is 100% perfect, so if you have one hair with a problem, you can contact us and return it for full refund.

When we receive the hair, we check it and if it really has a problem we also refund you the cost of return shipping.

Please note that we don’t accept return of hair that has been used. If your hair did not have a problem when you got, and starts to have some problem when you use it, you can contact us to guide you on how to care for the hair and solve the problem.

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